This website (the Website) is operated by Qraft Lighting Limited (“Qraft Lighting”, “we” or “us”).

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. For the purpose of the Data Protection Act (the Act) Qraft Lighting is committed to respecting and protecting your privacy.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree are accepting and consenting to the practices described in this Privacy Policy. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This Policy was last updated in May 2020.


We may collect, store and use the following kinds of personal information:

We may collect the following information about you:

Information you give us. This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to any of our services or communications lists, enter in to a contract with us, search for a product, participate in social media correspondence with or about us, enter a competition, promotion or survey and when you report a problem with our site or any product. The information you give us may include your name, address, e-mail address and phone number, payment and financial information, personal description, digital images, and stated preferences or interests.


We may use the information you provide for the following reasons:

  • internal record keeping;
  • for marketing purposes, to which you have given your active informed consent;
  • to send you promotional emails from time to time about new products, special offers or other information which we think you may find interesting, unless you have indicated that you do not wish to be contacted for such purposes using the email address which you have provided;
  • to provide you with information that you request from us in connection with products shown on our Website and to process any orders placed by you following such requests;
  • send statements, invoices and payment reminders to you, and collect payments from you;
  • to ensure that content from our website is presented in the most effective manner for you and for your computer.


We may disclose your personal information to our employees insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  • Third parties that deliver the services or events that you have signed up for;
  • To the extent that we are required to do so by law;
  • In connection with any ongoing or prospective legal proceedings;
  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this policy, we will not provide your personal information to third parties.


We are committed to ensuring that your information is secure. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

However, transmission of information to us or from us via the internet is not completely secure and your sending of information to us online is at your own risk. For the avoidance of doubt, Qraft Lighting accepts no liability for any loss or damage you may suffer as a result of such transmission.


Cookies are used on this website.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless de- leted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most browsers allow you to refuse to accept cookies. Note that if you disable and/or decline cookies, it will not affect your user experience on the website.